Contact Us

Contact Us

Have a question about a product or need help with an order? Contact Zorelie for assistance with product information, delivery, returns, refunds, or warranty requests.

Zorelie.co is owned and operated by PureHealthONE LLC Group, the legal business responsible for sales and customer service through this website.

Customer Support

Email: support@zorelie.co
Phone: +1 (501) 474-0054
Support hours: Monday–Friday, 8:00 AM–4:00 PM Eastern Time

For order-related questions, please include your order number and the email address used at checkout so we can locate your purchase.

Email Zorelie Support

Help With an Order

To help us understand your request, please include:

  • Your name and order number, if available.
  • The email address used to place your order.
  • The product name and a description of your question.
  • Relevant photographs if your item arrived damaged, incorrect, or incomplete.

Please do not send passwords, full payment-card details, card security codes, or government identification documents.

Shipping and Delivery Questions

For questions about shipping options, delivery estimates, or shipping charges, please review our Shipping Policy .

If you need help with a delayed or missing shipment, contact us with your order number and tracking number, if available.

Returns and Refunds

To request a return or report an issue with your purchase, email support@zorelie.co with your order number and details of your request.

Please review our Return & Refund Policy for the applicable return period, eligibility conditions, costs, and refund process.

Contact us before mailing a product back. We will provide return instructions and the appropriate return address in accordance with our policy. Do not send products to our business mailing address.

Product and Warranty Support

For questions about product specifications, assembly, included components, or usage instructions, please include the product name in your message.

For a warranty request, include your order number, a description of the issue, and relevant photographs where possible. Coverage and exclusions are explained in our Warranty Policy .

Payment and Privacy Questions

If you have a question about a charge or refund, contact us with your order number, transaction date, and amount. Please conceal unrelated financial information in any screenshots.

For questions about your personal information or to submit a privacy request, email support@zorelie.co . Details about our data practices are available in our Privacy Policy .

Business Information

Brand: Zorelie
Legal business name: PureHealthONE LLC Group
Website: zorelie.co

Business mailing address:

PureHealthONE LLC Group
30 N Gould St Ste N
Sheridan, WY 82801
United States

This is our business mailing address. It is not a retail store, walk-in customer service office, customer pickup location, or product return warehouse. Please contact customer support for return instructions.

Our Related Brand

PureHealthONE LLC Group also owns and operates Aznolt, an online store offering home workout equipment and strength-training accessories. Zorelie and Aznolt are separate branded storefronts under the same legal owner.

For purchases made on Zorelie.co, use the Zorelie contact details on this page. For purchases made on Aznolt.com, use the customer support details published on the Aznolt website.

Learn more on our About Us page .