Zorelie® Ab Machine & Home Core Trainer
Zorelie® Ab Machine & Home Core Trainer
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Zorelie® Ab Machine & Home Core Trainer
Shipping Information
Shipping Information
We design, build, and ship every Zorelie wearable with care. The details below explain our shipping options, timelines, and tracking process so you know exactly when to expect your order.
A. U.S. Domestic Shipping
(Applies to all Zorelie wearables)
Shipping MethodDelivery WindowCost (first item)Each Additional ItemStandard Shipping2–5 business days$4.95+$0Insured Shipping2–5 business days$7.95+$0
Free Shipping is available on all orders of $40 or more within the U.S.
B. International Shipping
(Worldwide service for all Zorelie products)
Shipping MethodDelivery WindowCost (per item)Each Additional ItemInternational Shipping10–30 business days$7.95+$0
Secure Payment
Secure Payment
Payments are accepted via PayPal. You can also pay using a credit card or debit card through PayPal.
All transactions are secured. Shintify website is provided with an SSL encryption system to protect personal and payment data.
Return & Refund Policy
Return & Refund Policy
As stated in our Return Policy, you are required to send the item back to the following return address: Room 1107, Treasure Centre, No. 42 Hung To Road, Kowloon, Kowloon City District, Hong Kong SAR, 999077
Once we receive your returned item, we will process your return and issue a refund.
Please note: The refunded amount will be available on your original payment method within 3 business days.
Late or missing refunds: If a refund has not appeared, first check your bank or card account, then contact your card issuer; posting times can vary. If the funds still do not show, email support@zorelie.co so we can investigate.
Order cancellation: You may cancel an order within 12 hours of purchase by emailing support@zorelie.co. After 12 hours - or once a tracking number is issued - orders cannot be canceled or refunded.
Zorelie is committed to clear, hassle‑free service so you can focus on feeling better.
Return Policy
At Zorelie, your satisfaction is important to us. If you receive a product that is defective, of poor quality, or materially different from what was advertised on our website, you may be eligible for a refund or replacement.
1. Refund & Replacement Eligibility
You may request a refund or replacement if your product meets one or more of the following conditions:
The item is defective or damaged upon arrival
The item is materially different from the description or images shown on our website
2. Time Frame & How to Submit a Claim
To initiate a claim, please email support@zorelie.co within 90 days of delivery. Include the following:
Your order number
The email address used at checkout
Clear photos or a short video showing the issue (e.g., defect, misprint, incorrect product)
We typically respond within 1–2 business days. Once your claim is reviewed and approved, you may choose between a replacement or a refund - Please send the defective item to the following return address: Room 1107, Treasure Center, No. 42 Hung To Road, Kowloon, Kowloon City District, Hong Kong, 999077
3. Refund Process
If you opt for a refund:
Once we receive your returned item, we will process it and issue your refund.
We will credit the product price only (shipping fees and taxes excluded) to your original payment method.
Refunds are processed within 3 business days after approval.
Delays in Refunds
If you have not received your refund:
Check your bank or card account.
Contact your card issuer, as posting times vary.
If the issue persists, contact support@zorelie.co so we can assist you further.
4. Order Cancellation
You may cancel your order within 12 hours of purchase by emailing support@zorelie.co.
After 12 hours - or once a tracking number has been issued - orders are non-cancellable and non-refundable, as production begins immediately for custom items.
Our Commitment
Zorelie is committed to providing a clear, fair, and hassle-free experience. Your feedback helps us improve and prevent future issues.
If you have questions, please contact us at support@zorelie.co.
Your core routine, at home
Make space for focused movement with the Zorelie® Ab Machine & Home Core Trainer. Designed for guided abdominal exercise, this home workout machine helps you bring a dedicated core session into your daily routine.
Choose your training setup
- 4-in-1 Pro Trainer — Model 2510: dual-track design with independently moving knee supports.
- Core Trainer — Model 2509: single-track model for a core-focused home routine.
Features differ between models. The gallery primarily shows the dual-track Pro Trainer; select your preferred model before adding to your cart.
Explore the Pro Trainer
- Guided movement: curved split tracks support alternating abdominal and oblique exercises.
- Adjustable incline: four height levels let you vary your workout setup.
- Workout display: check repetitions, workout time and estimated calories on the LCD screen.
- Cushioned support: foam knee and elbow padding and non-slip handles support controlled movement.
- Sturdy frame: the Pro Trainer is rated for a maximum user weight of 440 lb.
These specifications apply to Model 2510. Do not assume that the single-track Core Trainer includes every Pro feature.
A routine that fits your day
Set up on a level, stable surface with enough room to move. Follow the included assembly and exercise instructions, choose an appropriate incline, and begin with controlled repetitions at your own pace.
Before you order
- Confirm your selected model and its features.
- Shipping to PO box addresses is not available.
- Review Zorelie's current shipping and returns policies for your destination.
Choose your model and make room for your next core workout.
90-Day Money-Back Guarantee
Try it for 90 days, and if you’re not completely satisfied, just email us at support@zorelie.co
Frequently Asked Questions
How long does shipping take?
How long does shipping take?
Shipping + processing time is 3-8 days.
How to contact us?
How to contact us?
You can contact us through the Contact form at the bottom of the page or via our email:Support@zorelie.co
What is your Return/Refund Policy?
What is your Return/Refund Policy?
If there is an issue with your product, please submit a complaint via our email within 15 days of the delivery date, including your order number and images/videos of the defective product. We will either replace the product or refund you without requiring the return of the defective item. Refunds only apply to defective products or those significantly different from what was advertised. Refunds will be processed within 3 days but will not include shipping fees and taxes.
How can I cancel my order?
How can I cancel my order?
You can cancel your order within 12 hours of purchase. Please contact us via email atSupport@zorelie.cofor assistance with canceling your order!
What payment methods do you accept?
What payment methods do you accept?
Payments are accepted via PayPal. You can also pay using a credit card or debit card through PayPal.
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